Customers can trade in their old unwanted IKEA furniture and receive a gift voucher in return – as well as helping to reduce landfill.
The national launch of the IKEA furniture buy-back service comes after a year-long trial of the programme at IKEA Tempe, which has seen more than 1600 furniture pieces bought back from customers to find a new home.
“The reception for the buy-back scheme in Tempe has been so positive,” says IKEA Sales Manager David Hawthorn.
“To see this service now being offered to IKEA customers nationally, and maybe one day all around the world, is incredible and beyond what I could have imagined.”
Customers can find the buy-back value of their piece of furniture by visiting www.ikea.com.au/buyback and following the steps online. The value is then redeemable in the form of an IKEA voucher.
The IKEA product needs to be complete and unmodified, returned clean and fully assembled
The furniture will then be resold to a new home via the As-Is department. In partnership with GoGet, IKEA furniture buy-back customers can sign up for free and access up to 20 per cent off GoGet bookings to make it easier to return furniture.
IKEA also have a take-back service for mattresses, batteries and light bulbs in stores across Australia.
For more information on the IKEA furniture buy-back service, visit www.ikea.com.au/buyback
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